Frequently Asked Questions


What is the turn around time for completion of scope of work?

All time frame vary on the length of time needed to complete. The deadline is listed on every contract.

When do you get paid?

We request a 50% upfront retainers fee. The remaining balance is due upon full satisfactory completion of work.

Do you have a return policy?

We have a NO return policy. Our work is compensated based on work being completed.

When do rates and price change on proposals?

Rate changes may occur when a client takes more than 15 days to sign and pay their retainers fee.


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